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Elective Topics → Crisis Management and Safety

Introduction to De-escalating Upset People - ON DEMAND


Description
This training covers how behavior might escalate with an upset person, and how we might use our voice, body, and skills to decelerate stress and agitation, and preserve calm and safety. You'll also learn the STOP acronym for remembering some main components or preventing and responding to stress and agitation in yourself and others.

This training is eligible for 1 CEU hours. If you need a CEUs certificate for this course, please make sure you have included your license number in your user profile info. Certificates are generally sent to the email in your user profile once a month.

Name of course for c...: Introduction to De-escalating Upset Peop... Number of CEUs earne...: 1

Content
  • How to complete this Intro to De-escalation Course
  • Main Course Units
  • *Intro to De-escalating Upset People recorded session.mp4
  • Crisis De-escalation Evaluation Survey
  • Keep the learning going!
  • Slide Deck and Transcript
  • Intro to De-esclating Upset People Slide Deck to share.pdf
  • Transcript coming soon!
Completion rules
  • You must complete the units "*Intro to De-escalating Upset People recorded session.mp4"
  • Leads to a certificate with a duration: Forever
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